Front view of the Attendant robot with a white body and black screen face

Attendant


Year:

2019

Design:

United Design Lab
Studio Aslak Siimes

Keywords:

Design strategy
Industrial Design
Design for manufacturing


Designed for the evolving rhythms of public life, the Attendant Robot offers a thoughtful presence in spaces where people seek direction, service, or simply a sense of orientation. It does not demand attention but invites interaction gently, standing as a calm and capable figure within offices, universities, galleries, and retail environments.

Attendant robot shown from behind with its "Follow me" screen active, blurred people walking past and one following it

Technology in Service of Humanity

Though small in stature, the Attendant Robot carries a world within. A generous screen responds to touch. Its voice recognises, understands and replies. It verifies identity through contactless touch, prints with precision, moves with assurance. At the back, a shifting dot-matrix display offers a gentle guide to those who follow, a silent choreography of light and motion.

A Companion in Motion

Unveiled at Expo 2020 Dubai, it welcomed visitors with warmth and poise. It proved that helpfulness need not be loud, and that intelligence can reside in stillness as much as speed. It is less about the machine and more about the moments it makes possible: a question answered, a direction given, a guest welcomed.

The Attendant Robot is designed as a quiet companion for public life.

A hand pulling a printed receipt from the Attendant robot's integrated receipt printer slot below its screen
A hand touching the Attendant robot's screen, showing an Expo pavilion map interface

An Attentive Presence in Public Space

Effective and operational in spaces where people seek direction, service, or simply a sense of orientation. It does not demand attention but invites interaction gently, standing as a calm and capable figure within offices, universities, galleries, and retail environments.

Adaptability, Made Visible

It wears many roles with ease. As concierge, guide, assistant or host, it shapes itself around human needs. It offers directions with clarity, manages check-ins with ease, supports exhibitions with insight. It blends into the rhythm of a place, never imposing, always available.

Two Attendant robots side by side in a dark studio setting
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